[ReadThis]ReactOS doesn't work in my computer!!
Posted: Mon May 19, 2014 2:18 pm
As you may know there are thousands of millions of zillions of combinations of the hardware out there.
Sometimes the problem is a specific piece of hardware, but other times the problem is how those pieces of hardware talk each other!
Now imagine that we are thousand of miles away from your Real Hardware, that we can't place our hands on top of it, so we need you to be our eyes and hands to "understand" what the..is going on.
Probably you think that the Blue BSOD tells us something. I did think too. But really, it says, in most of the cases, almost nothing.
So what do we need to help you?
1) Information:
- We need to know if it you are testing the LIVE CD or the BOOT CD version.
- We need to know if you are testing a RELEASE VERSION (i.e: 0.3.16, 0.3.2, 0.1 ) or a DAILY BUILD (i.e: r63367, r61000, r74539).
- We need to know WHEN the BSOD happens(i.e: "It passed the first installation stage without issues, but when beginning the graphical second stage, it BSODed"). Please be descriptive. There are no longs descriptions, but incomplete ones. We love longs descriptions. You are our eyes.
2) A Debug log:
- Pretty easy. Run ReactOS, it will ask you how you want to boot ReactOS: Using NORMAL MODE or REACTOS (SCREEN) Mode.
- Select REACTOS (SCREEN) and hit Enter.
- It will begin booting and suddenly stops/hangs. Congratulations. You are almost there!..
- Now write "bt" and hit Enter.
- It will print several odd stuff lines. However these odd stuff lines are the ones which can help us to help you!!
- Now. Pick your mobile or pick your camera and make some "photos". Those are the "photos" we need. That is the so called Debug Log: Just a couple of lines.
3) Extra information:
This is not forcely needed but would be nice to have: Information regarding your PC.
- Which processor is it using? Which video card? How much RAM? IDE or SATA? Using USB mouse or PS/2? Which devices do you have attached?
- Come on, help us to make a visual picture of your PC. You are our eyes.
If you post without doing the previous steps, be sure someone will send you to read this link.
All those Support posts which doesnt follow this small guideline, even after been requested, will be closed by me.
If your PC begins working, please add it here: https://www.reactos.org/wiki/PC_ROS_Rigs
Improved by solid_black and webunny suggestions.
Sometimes the problem is a specific piece of hardware, but other times the problem is how those pieces of hardware talk each other!
Now imagine that we are thousand of miles away from your Real Hardware, that we can't place our hands on top of it, so we need you to be our eyes and hands to "understand" what the..is going on.
Probably you think that the Blue BSOD tells us something. I did think too. But really, it says, in most of the cases, almost nothing.
So what do we need to help you?
1) Information:
- We need to know if it you are testing the LIVE CD or the BOOT CD version.
- We need to know if you are testing a RELEASE VERSION (i.e: 0.3.16, 0.3.2, 0.1 ) or a DAILY BUILD (i.e: r63367, r61000, r74539).
- We need to know WHEN the BSOD happens(i.e: "It passed the first installation stage without issues, but when beginning the graphical second stage, it BSODed"). Please be descriptive. There are no longs descriptions, but incomplete ones. We love longs descriptions. You are our eyes.
2) A Debug log:
- Pretty easy. Run ReactOS, it will ask you how you want to boot ReactOS: Using NORMAL MODE or REACTOS (SCREEN) Mode.
- Select REACTOS (SCREEN) and hit Enter.
- It will begin booting and suddenly stops/hangs. Congratulations. You are almost there!..
- Now write "bt" and hit Enter.
- It will print several odd stuff lines. However these odd stuff lines are the ones which can help us to help you!!
- Now. Pick your mobile or pick your camera and make some "photos". Those are the "photos" we need. That is the so called Debug Log: Just a couple of lines.
3) Extra information:
This is not forcely needed but would be nice to have: Information regarding your PC.
- Which processor is it using? Which video card? How much RAM? IDE or SATA? Using USB mouse or PS/2? Which devices do you have attached?
- Come on, help us to make a visual picture of your PC. You are our eyes.
If you post without doing the previous steps, be sure someone will send you to read this link.
All those Support posts which doesnt follow this small guideline, even after been requested, will be closed by me.
If your PC begins working, please add it here: https://www.reactos.org/wiki/PC_ROS_Rigs
Improved by solid_black and webunny suggestions.