The system version is 0.4.9 after clicking error reporting in the system properties my computer appears blue screen of death, or the system hangs.
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Blue screen of death 0x0000001A
Moderator: Moderator Team
Re: Blue screen of death 0x0000001A
ReactOS uses the same bug check codes as Microsoft Windows Server 2003. To find out what bug check 0x0000001A means, you can ask the Internet. However, ReactOS is implemented differently than Microsoft products so the methods to resolve the bug check that work for Microsoft products may not work with ReactOS.
Making a help request properly is not difficult.
Making a help request properly is not difficult.
Avoid making the people you ask for help drag the necessary information out of you bit by bit. You stated that the version of ReactOS you use is 0.4.9. That is a good start. More information is needed to reproduce the problem that you see. Are you using release 0.4.9 or a daily build? A Boot CD or a Live CD? Are you running ReactOS in a virtual machine (VM) or a real PC? Please identify the VM or PC and its configuration.in "How to Ask Questions the Smart Way", Eric S. Raymond wrote:
Be precise and informative about your problemDo the best you can to anticipate the questions a hacker will ask, and answer them in advance in your request for help.
- Describe the symptoms of your problem or bug carefully and clearly.
- Describe the environment in which it occurs (machine, OS, application, whatever). Provide your vendor's distribution and release level (e.g.: [ReactOS 0.4.9 Live CD, ReactOS build 12345abcd], etc.)
- Describe the research you did to try and understand the problem before you asked the question.
- Describe the diagnostic steps you took to try and pin down the problem yourself before you asked the question.
- Describe any possibly relevant recent changes in your computer or software configuration.
- If at all possible, provide a way to reproduce the problem in a controlled environment.
Giving hackers the ability to reproduce the problem in a controlled environment is especially important if you are reporting something you think is a bug in code. When you do this, your odds of getting a useful answer and the speed with which you are likely to get that answer both improve tremendously.
Simon Tatham has written an excellent essay entitled How to Report Bugs Effectively by Simon Tatham. I strongly recommend that you read it.
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